Privacy Policy

Booking Lab values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services. By using Booking Lab, you acknowledge and accept the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, date of birth, and other information you provide during registration or when booking services.
  • Health-Related Information: Medical test requests, results, or other data you submit through our platform.
  • Usage Data: Information about how you interact with our Services, including device details, IP address, and browsing activity.

2. How We Use Your Information

We use your information for purposes such as:

  • Providing and managing medical bookings and related services.
  • Communicating with you about your bookings, results, and account.
  • Improving our Services and user experience.
  • Meeting legal, regulatory, and compliance obligations.

3. Sharing of Information

We may share your information with:

  • Service Providers & Labs: To fulfill your booking and deliver requested services.
  • Authorized Family Members: If you choose to allow a parent/guardian or other authorized individual to manage or book services on your behalf.
  • Legal Authorities: When required by applicable law or legal process.

We do not sell your personal information to third parties.

4. Account Access for Minors

Parents or legal guardians may create and manage an account on behalf of their children for the purpose of booking and accessing laboratory services. By doing so, the parent/guardian accepts full responsibility for the accuracy of the information provided and for managing the account appropriately.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information. However, no system or method of transmission over the internet can be guaranteed to be completely secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to certain processing activities.
  • Request a copy of your data in a portable format.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

admin@booking-lab.net